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Web address: http://personalinjury.ffw.com//client-cases/2012/jan/errors-led-to-21-yo-suicide.aspx

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Communication breakdown led to suicide of 21 year old

Edwina Rawson acted for Deborah Higgs following the death of her daughter, Crystal, who was aged 21. We represented Deborah at an inquest that took place in March 2011 and we are also bringing a claim for compensation for Crystal’s son.

Crystal had a history of mental health problems, and was admitted to the psychiatric ward of Edgware Hospital for treatment run by Barnet, Enfield and Haringey Mental Health NHS Trust.

In July 2006, Crystal was accompanied by a nurse to a shop outside the hospital grounds. The nurse was too junior to be caring on her own for a patient with Crystal’s condition.

As a consequence, Crystal absconded. She got on a bus, went to Brent Cross Shopping Centre, and tragically jumped to her death from the top of the multi-storey car park.

Shortly before the inquest, the hospital admitted that the care it provided it had been "sub-standard" in allowing an inexperienced nurse to care for Crystal on her own.  

The coroner found that Crystal would probably "not have absconded, therefore preventing her death", with proper care to ensure that Crystal was always in eyesight.

The inquest also established that staff had neither recorded nor shared with colleagues their knowledge that Crystal had been having suicidal thoughts in the days before they agreed to let her go to the shop.

There was also a delay in alerting the police that Crystal had gone missing.

A police officer told the inquest that if the police had been informed earlier, a patrol car would have been sent to Brent Cross, as Crystal had been found previously at the top of the car park.

On that earlier occasion, a security guard had managed to talk her into coming down.

Naturally, the family were apprehensive about the inquest, but it answered many of their questions.

The verdict of the jury was that "a breakdown in communication could have resulted in relevant information not being made available during the decision-making process and this could have been a factor in preventing her death."

Edwina continues to pursue a claim for compensation.

For further information or if you believe you have a legal claim for psychiatric care negligence, please contact Edwina Rawson on 020 7861 4105 or email edwina.rawson@ffw.com.

You can speak to any member of our medical negligence team on freephone 0800 358 3848, email personalinjury@ffw.com or complete our short enquiry form.